Innomocare

1. Acceptance of Terms

By accessing or using the HealthConnect MENA platform, website, and services (collectively, the "Services"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not access or use our Services.

These Terms of Service constitute a legally binding agreement between you and HealthConnect MENA ("we," "our," or "us") regarding your use of our Services.

2. Description of Service

HealthConnect MENA is a platform that connects healthcare organizations and individuals ("Clients") with healthcare experts and consultants ("Experts") in the Middle East and North Africa region. Our Services facilitate the matching process, project management, and communication between Clients and Experts.

We do not provide healthcare services directly. We serve as an intermediary platform to connect Clients with appropriate Experts based on their needs and requirements.

3. User Obligations

Client Obligations

As a Client using our Services, you agree to:

Provide accurate and complete information when creating an account and submitting project requests
Clearly communicate project requirements, timelines, and expectations
Pay all applicable fees and charges on time
Engage with Experts in a professional and respectful manner
Comply with all applicable laws and regulations
Protect the confidentiality of Expert information as appropriate
Provide feedback on Expert performance when requested

Expert Obligations

As an Expert using our Services, you agree to:

Provide accurate and complete information about your qualifications, experience, and expertise
Maintain all necessary licenses, certifications, and credentials required for your area of expertise
Deliver services to Clients with professional care and skill
Communicate promptly and professionally with Clients and HealthConnect MENA
Comply with all applicable laws, regulations, and professional standards
Maintain appropriate professional liability insurance
Protect Client confidential information
Pay all applicable platform fees and charges

4. Confidentiality

Users of our Services may have access to confidential information belonging to other users or to HealthConnect MENA. You agree to:

Maintain the confidentiality of any proprietary or sensitive information you receive
Use confidential information only for the purposes of engaging with the Services
Implement reasonable security measures to protect confidential information
Not disclose confidential information to any third party without express permission
Return or destroy confidential information upon request or termination of the engagement

5. Intellectual Property

All content on the HealthConnect MENA platform, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the property of HealthConnect MENA or its content suppliers and is protected by international copyright laws.

The intellectual property rights for work products created during Client-Expert engagements will be governed by the specific agreements between Clients and Experts. HealthConnect MENA claims no ownership over such work products unless expressly stated otherwise.

6. Disclaimers

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. HEALTHCONNECT MENA EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

HEALTHCONNECT MENA MAKES NO WARRANTY THAT:

THE SERVICES WILL MEET YOUR REQUIREMENTS
THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE
THE RESULTS OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE
THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS

HEALTHCONNECT MENA DOES NOT GUARANTEE THE QUALITY, ACCURACY, OR APPROPRIATENESS OF EXPERTS' SERVICES OR ADVICE. CLIENTS ARE SOLELY RESPONSIBLE FOR EVALUATING AND SELECTING APPROPRIATE EXPERTS FOR THEIR NEEDS.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HEALTHCONNECT MENA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES
ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES
ANY CONTENT OBTAINED FROM THE SERVICES
UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT

IN NO EVENT SHALL HEALTHCONNECT MENA'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING OR USING THE SERVICES DURING THE TWELVE (12) MONTHS PRIOR TO THE CLAIM.

8. Termination

HealthConnect MENA reserves the right to terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms of Service.

Upon termination, your right to use the Services will immediately cease. If you wish to terminate your account, you may simply discontinue using the Services or contact us to request account deletion.

All provisions of these Terms of Service which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

9. Governing Law

These Terms of Service shall be governed and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms of Service or your use of the Services shall be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.

10. Changes to Terms

HealthConnect MENA reserves the right to modify or replace these Terms of Service at any time at our sole discretion. We will provide notice of any significant changes by posting the new Terms of Service on this page and updating the "Last Updated" date.

Your continued use of the Services after any such changes constitutes your acceptance of the new Terms of Service. If you do not agree to the new terms, you are no longer authorized to use the Services.

11. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

HealthConnect MENA
One Central, World Trade Center
Sheikh Zayed Road
Dubai, United Arab Emirates
Email: legal@healthconnectmena.com